FAQs
Click questions below to expand.
What time is drop-off and pick-up for overnight campers?
Pioneers, Explorers, Mountaineers: Check-in is from 2:00-3:30pm on Sunday. Pick-up at the end of the camp session is 4:30pm on Friday.
Trail Blazers: Check-in is from 2:00-3:30pm on Sunday. Pick-up at the end of the camp session is 3:30pm on Wednesday.
Check-in is at the Welcome Pavilion. Drop off luggage, turn in any missing forms, and check-in any camper medications with the Nurse. Make sure you have your camper’s medication with you, not packed in their luggage. Campers will board the bus from Welcome Pavilion to head into camp once these tasks are complete.
What time is drop-off and pick-up for day campers?
Drop-0ff is between 7:30-8:30 am each day, Monday-Friday. Pick-up at the end of each day is between 4:30-5:30 pm.
On the first day of Day camp, please follow signs at the Welcome Pavilion and check-in your camper along with turning in any missing forms. Be sure to also bring any necessary medication this day and include instructions for dosage.
Do you have a Parent Guide?
Yes! We have a comprehensive Parent Guide specifically for each program. Please view the Day Camp, Trail Blazer, Pioneer, Explorer, or Mountaineer page to download the PDF guide.
Do you have any recommendations for lodging for parents?
The following nearby hotels offer discounted rates for camp families! If you have specific questions about these hotels or rates, please contact them directly or click the special camp rate link below for direct booking.
- Discounted camp rate is available May 1st through August 31st.
- There is no minimum length of stay.
- Rate must be booked using the link; hotels are not able to make these reservations over the phone.
AC Hotel & Aloft Hotel Camp Link – AC & Aloft Summer Camps
- Link will take you to Marriott homepage for both hotels. You may select your hotel/dates from there.
Kimpton Hotel Arras Camp Link – Arras Summer Camp
- Link will take you to Kimpton Hotel Arras homepage. Please enter your travel dates.
- If the rate is available, it will say “HAPPIER CAMPER RATE AVAILABLE”
The Grand Bohemian Lodge, Asheville – Link Here
- Link will take you to booking page. You may select your hotel/dates from there.
There are also several hotels right outside our front gate, off I-40 at Exit 55, including a Tru by Hilton, Holiday Inn, and Quality Inn. Less than 5 minutes away!
Is there a shuttle service available from the airport?
We will gladly pick up your child at the Asheville Regional Airport if you will let us know his or her arrival time. Arriving flights must be between 12:00pm and 5:00pm on the first day of camp. Departing flights must be before 5:00pm on the last day of camp. Contact us at 828-450-3331 with questions or details.
Can my child and friend(s) be in the same cabin or day camp group?
A camper may request up to two friends of the same age and/or grade to be in a cabin or day camp group with them. You will need to list these requests in the cabin request box on your camper’s application. To make your request valid, your camper’s friend(s) must also request your camper on their registration form. We will do our best to honor these requests, but they are not guaranteed.
Is there a medical professional on duty at camp?
Yes, there is an RN or doctor who administers first aid and prescription medications. He or she stays at camp the entire week. Please do not send any over-the-counter drugs. They are not allowed in the cabins and the medical clinic has all the supplies necessary on-hand. Please bring any prescription medications in the bottle they were prescribed in.
My camper has allergies/dietary restrictions. Do you accommodate?
We gladly accommodate allergies to the best of our ability, however, we are not a peanut-free environment/kitchen. If your child has extremely severe reactions to nuts etc., we don’t recommend they attend to ensure their safety. For mild allergies or dietary restrictions, please clearly state them in detail on your child’s health history form after you enroll them in a camp session. This form can be found by logging into your CampMinder account, and selecting the ‘Documents and Forms’ tab. Questions? Contact us at 828-450-3331.
What if my camper gets homesick?
If campers do get homesick, we usually try to calm them down or engage them in activities first to see if they can overcome it. If the camper does seem extremely sad or homesick, we will call the parents to decide how they’d like to handle the situation (ie. pickup the camper/encourage them to stay etc.). No refunds will be issued if a camper leaves due to homesickness.
Can I send mail to my camper?
Yes! Be sure to begin mailing letters a week ahead of time. It is important to indicate on the envelope which week your child will be here. If you want to send your child a package, please consider size. We recommend the Post Office issued Priority Mail boxes. Please do not send food or candy. Address mail and packages as follows:
Camper Name
Week of Camp
Camp Cedar Cliff
5 Porters Cove Road
Asheville, NC 28805
Alternatively, if you have your packages ready, feel free to bring them when you drop-off your camper and we will hold and distribute them on the days you’d like them distributed. This ensures they make it to your camper and don’t arrive after they’ve left!
What is the Trading Post?
The Trading Post is the camp store. Campers deposit money into an account that is used to purchase candy, drinks, T-shirts, hats, and camp souvenirs. We suggest between $25-50/camper for a week at camp. At the end of each week, all remaining balances less than $10 will be considered donations to our Scholarship Fund, unless otherwise notified by the parent. If your child is attending multiple weeks of camp, the remaining balance is rolled over to the next week.
Why wasn’t my discount reflected in my balance?
Our registration system does not automatically deduct all offered discounts. Please visit our Ways to Save page for more details.
Do you have scholarships available?
Yes, please visit our Ways to Save or Scholarship Program page for more information.
